--- title: Here to support you | A message from Jeremy Loch description: With so much uncertainty in the country right now, I wanted to let you know our Heartland family is here for you and your school. Here are some of the steps we’ve taken to serve you, while providing a safe work environment for our staff: --- [![Heartland-AGPC-logo-main](https://blog.heartlandschoolsolutions.com/hs-fs/hubfs/Heartland_May2018/images/Heartland-AGPC-logo-main.png?width=168&height=31&name=Heartland-AGPC-logo-main.png)](https://www.heartlandschoolsolutions.com/en) ![Heartland](https://blog.heartlandschoolsolutions.com/hubfs/Heartland_May2018/images/aglobalpaymentscompany_identifier_grey.png) - [Back to Main Site](https://www.heartlandpaymentsystems.com/) - [Back to Main Site](https://www.heartlandschoolsolutions.com/) - Products - [Nutrition Technology](https://www.heartlandschoolsolutions.com/en/nutrition-technology) - [Payment Solutions](https://www.heartlandschoolsolutions.com/en/payment-solutions) - Support - [Support Central](https://info.heartlandschoolsolutions.com/support-central) - [Technical Consulting](https://info.heartlandschoolsolutions.com/consulting) - Events - [Training Events](https://www.heartlandschoolsolutions.com/en/training-events) - [Shows and Conferences](https://www.heartlandschoolsolutions.com/en/shows-and-conferences) - [Connect 2026](https://info.heartlandschoolsolutions.com/connect) - About - [Our Story](https://www.heartlandschoolsolutions.com/en/about/our-story) - [Partnerships](https://info.heartlandschoolsolutions.com/integrations) - [Careers](https://www.heartlandschoolsolutions.com/en/about/careers) - Resources - [Webinars](https://info.heartlandschoolsolutions.com/webinars-nutrition) - [Guides & Templates](https://info.heartlandschoolsolutions.com/resources/guides-templates) - [Blog](https://blog.heartlandschoolsolutions.com) # ![Connections Blog](https://blog.heartlandschoolsolutions.com/hubfs/LP_Templates/Connections-Blog/Connections-Blog-Logo-2024.svg) Fresh insights for school leaders # Here to support you | A message from Jeremy Loch Posted by [Jeremy Loch](https://blog.heartlandschoolsolutions.com/author/jeremy-loch) on Mar 18, 2020, 10:21:50 AM - [Tweet](https://twitter.com/share) With so much uncertainty in the country right now, I wanted to let you know our Heartland family is here for you and your school community. We know our district partners have been affected by the COVID-19 outbreak and many have had to extend breaks or close their schools altogether. Here are some of the steps we’ve taken to continue to serve you, while providing a safe work environment for our staff: **Supporting You & Your School** Your school operations may look a little different over the coming months and we’re ready to help in any way possible. Our support teams are still available during normal business hours. If you need to reach us, please click here to view contact information and hours of operation. **Safeguarding Our Heartland Family** With a number of office locations and remote employees, our Heartland family is spread across the country. We have taken extensive measures to ensure our teams are prepared and equipped to work from home. Additionally, we have provided mandatory training to educate all team members about the virus and what they can do to help protect themselves and others. **Update on Connect 2020** Last week, we announced the cancellation of our in-person training conference, Connect 2020. In light of these circumstances, we are working to provide this training online to all of our customers at no cost to you. Please keep an eye on your inbox for more information. We are proud to partner with leaders who support and feed our nation’s children and by working together we’ll get through this difficult time. In the coming days and weeks ahead, please don’t hesitate to reach out to us for assistance. Sincerely, ![Jeremy_signature](https://blog.heartlandschoolsolutions.com/hs-fs/hubfs/Jeremy_signature.jpg?width=129&name=Jeremy_signature.jpg) Jeremy Loch *SVP & General Manager School Solutions* ### Subscribe to our monthly newsletter [![free-webinars-for-school-nutrition-technology](https://blog.heartlandschoolsolutions.com/hs-fs/hubfs/Blog/free-webinars-for-school-nutrition-technology.png?width=375&height=416&name=free-webinars-for-school-nutrition-technology.png)](https://info.heartlandschoolsolutions.com/webinars-nutrition)   ### Recent Posts ### Posts by Topic - [School Lunch (52)](https://blog.heartlandschoolsolutions.com/topic/school-lunch) - [School Payments (32)](https://blog.heartlandschoolsolutions.com/topic/school-payments) - [MySchoolBucks (30)](https://blog.heartlandschoolsolutions.com/topic/myschoolbucks) - [School Breakfast (24)](https://blog.heartlandschoolsolutions.com/topic/school-breakfast) - [Point of Sale software (21)](https://blog.heartlandschoolsolutions.com/topic/point-of-sale-software) - 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