In light of recent events regarding COVID-19 , we understand that you may need to issue refunds for meal and school store payments. To help guide you through this process, we've put together a resource page to help:

Meal payment refunds & transfers

Learn how to issue refunds for meal payments or transfer funds to another student from your Heartland Point-of-Sale system. Click here to view instructions >

You can also download free customizable letter templates for parents to help address common meal account questions and communicate what their refund options are.

School Store payment & invoice refunds

Watch a quick video tutorial to learn how to issue refunds for invoices and School Store payments.

For additional information on refunds and other MySchoolBucks support, click here to visit our resources page.

If your district needs assistance with anything else, please reach out to us here and let us know how we can help you.