As the new school year kicks off, make sure you’re aware of all the useful MySchoolBucks resources available to your district this year! 

Support Central 
Support Central is an valuable resource designed with school administrators in mind. It provides easy access to the Knowledge Base, a collection of how-to articles that address a wide range of questions about the products your district or school uses.

In addition to articles, Support Central also offers convenient access to essential features such as ordering new hardware to help make sure your school has quick access to tools it needs. If you’re new to MySchoolBucks, you’ll find detailed new user guides that walk you through the setup and usage processes to help you get up to speed with confidence. 

Resource Central
Resource Central is a comprehensive hub filled with digital tools and resources specifically designed for MySchoolBucks users. Here, you'll find information about our new training services as well as video tutorials covering both meal and store payments. These videos guide you through various features, such as customizing your parent portal, managing negative payment notifications, and more. 

Communication Tools
If you’re looking for help spreading the word to parents about MySchoolBucks, our free communication tools are here for you. MySchoolBucks offers a variety of communication resources and marketing materials designed to help you inform parents about what MySchoolBucks is and how to use it.

These materials cover meal payments, store payments, and even MSB Activities. You can send them home with students at the beginning of the school year or email directly to families. They also make excellent handouts for your school’s open house and other events throughout the year. Keep some copies at the front desk so parents can easily grab one when they visit the office. You can even display QR codes around the school, allowing parents to quickly scan and access information on the spot. There are many creative ways to share information about paying school fees, and our communication tools can help you do just that!

Technical Consulting
If you’re looking for even more support, look into our technical account manager services. A Technical Account Manager (TAM) is a dedicated expert who works closely with your school district to help you get the most out of your software. Acting as a trusted partner, the TAM will take the time to learn and understand your school’s unique goals and provide personalized, hands-on support to ensure your systems run smoothly.

Beyond troubleshooting, they offer valuable guidance on best practices, feature utilization, and compliance with regulatory requirements to help you expand your team’s skills and maximize your technology. With prioritized access to support and regular operational reviews, a TAM helps reduce downtime and will simplify complex processes.

Get in touch with our team if you have questions about these resources, and learn to more about how we can support you throughout your MySchoolBucks journey.