--- title: Check Out Support Central for Around-the-Clock Help description: The Heartland Support Central is here to help your district run smoothly all year round! Check out four of our most popular MySchoolBucks guides below. image: https://blog.heartlandschoolsolutions.com/hubfs/Heartland-Support-Central-091521.png --- - Help - [FAQ](https://www.myschoolbucks.com/ver2/help/gethelp) - [How-To Videos](https://www.myschoolbucks.com/ver2/help/gethelpvideos) - [Contact Us](https://www.myschoolbucks.com/ver2/etc/getcontacts) [![MSB-Logo-2022-200x106](https://blog.heartlandschoolsolutions.com/hs-fs/hubfs/LP_Images/MSB/Marketing%20Central/MySchoolBucks/Meals/MSB-Logo-2022-200x106.png?width=116&name=MSB-Logo-2022-200x106.png)](https://www.myschoolbucks.com) - [Home](https://info.heartlandschoolsolutions.com/msb-resource-central) - Communication Tools - [Meal Payments](https://info.heartlandschoolsolutions.com/mc-msb-meals) - [School Store](https://info.heartlandschoolsolutions.com/mc-msb-store) - [MSB Activities](https://info.heartlandschoolsolutions.com/mc-msb-activities) - Learn & Grow - [Tutorials](https://info.heartlandschoolsolutions.com/msb-learning-center) - [Power Hours](https://info.heartlandschoolsolutions.com/current-power-hour-schedule) - [Power Ups](https://info.heartlandschoolsolutions.com/msb-power-ups-2026) - [Training Services](https://info.heartlandschoolsolutions.com/msb-training-services) - [Spotlight Blog](https://blog.heartlandschoolsolutions.com/msb-spotlight) - Support - [Support Central](https://info.heartlandschoolsolutions.com/support-central) - [Contact Us](https://info.heartlandschoolsolutions.com/support-central#help) - [Log In](https://www.myschoolbucks.com/ver2/login/getlogin) [![MySchoolBucks](https://blog.heartlandschoolsolutions.com/hubfs/MySchoolBucks-June2017/Images/msb_logo.png)](https://www.myschoolbucks.com) - [Home](https://blog.heartlandschoolsolutions.com/msb-spotlight/check-out-support-central-for-around-the-clock-help#home) - [Communication Tools](https://blog.heartlandschoolsolutions.com/msb-spotlight/check-out-support-central-for-around-the-clock-help#news) - [Spotlight Blog](https://blog.heartlandschoolsolutions.com/msb-spotlight/check-out-support-central-for-around-the-clock-help#contact) - [Log In](https://blog.heartlandschoolsolutions.com/msb-spotlight/check-out-support-central-for-around-the-clock-help#about) # MySchoolBucks Spotlight # Spotlight | Grow with MySchoolBucks # Check Out Support Central for Around-the-Clock Help Posted by [Melissa Colopietro](https://blog.heartlandschoolsolutions.com/msb-spotlight/author/melissa-colopietro) on Jun 10, 2022 10:50:13 AM ![](https://app.hubspot.com/settings/avatar/b45bebc8d011d50314f1077dda5fd505)   ![Heartland-Support-Central-091521](https://blog.heartlandschoolsolutions.com/hs-fs/hubfs/Heartland-Support-Central-091521.png?width=753&name=Heartland-Support-Central-091521.png)   [Heartland Support Central](https://help.heartlandschoolsolutions.com/s/) is here to help your district run smoothly all year round! In addition to nutrition support, Support Central houses product guides, step-by-step instructions, and more for MySchoolBucks. Check out four of our most popular MySchoolBucks guides below:   ## [Overview of User Roles](https://help.heartlandschoolsolutions.com/s/article/MSB-Overview-of-User-Roles) This guide provides you with a chart that summarizes the permissions available to default user roles in MySchoolBucks. The chart includes non-administrative roles such as Parent and Teacher and administrative roles such as Store Admin and District Accountant.  [View full guide >](https://help.heartlandschoolsolutions.com/s/article/MSB-Overview-of-User-Roles)   ## [Adding a Product](https://help.heartlandschoolsolutions.com/s/article/AddAProduct) Need help adding a product to your store? Our "MySchoolBucks - Add Product" guide provides step-by-step instructions! Check out our guide to learn how to: | - Require approval before payment is processed - Feature your product - Set the price - Set the quantity | - Add a description - Make your product available to a specific group - Add a graphic - Assign a G/L code | | --- | --- | [View full guide >](https://help.heartlandschoolsolutions.com/s/article/AddAProduct) ## Invoicing Follow our "Adding Invoices" guide to quickly and easily create all of your invoices! This guide walks you through options like how to assign late fees, add G/L codes, allow parents to set up automatic payments, and more! [View full guide >](https://help.heartlandschoolsolutions.com/s/article/Adding-Invoices)   ## Reports The MySchoolBucks Reports Dashboard allows you to take existing reports and customize them by selecting the fields you would like to show in a new report. This feature is per user, so every member of your staff can create their own version. Our guide will show you how to quickly set up your dashboard to make managing your payments even easier. [View full guide >](https://help.heartlandschoolsolutions.com/s/article/MySchoolBucks-Reports-Dashboard)     Visit [Heartland Support Central](https://help.heartlandschoolsolutions.com/s/) for even more guides and tips!   Topics: [School Payments](https://blog.heartlandschoolsolutions.com/msb-spotlight/topic/school-payments), [MySchoolBucks](https://blog.heartlandschoolsolutions.com/msb-spotlight/topic/myschoolbucks), [How to](https://blog.heartlandschoolsolutions.com/msb-spotlight/topic/how-to), [School Store](https://blog.heartlandschoolsolutions.com/msb-spotlight/topic/school-store), [Resource Central](https://blog.heartlandschoolsolutions.com/msb-spotlight/topic/resource-central) [![Use our free tools to remind parents to pay online](https://blog.heartlandschoolsolutions.com/hubfs/msb-comm-tools-blog-sidenav-cta-spotlight.png "Use our free tools to remind parents to pay online")](https://info.heartlandschoolsolutions.com/msb-resource-central#tools) ### Recent Articles ### Articles by Topic - 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