The new sibling balance transfer feature allows parents at your district to quickly and conveniently move funds from one student's meal account to another. Here's a quick look at how parents would access this new feature:
From the MySchoolBucks website:
- Log in and click Meal Accounts > Request Balance Transfer.
- Choose which student you'd like to transfer the funds from.
- Choose which student you'd like to transfer the funds to.
- Enter the amount you'd like to transfer and click Continue.
- Review your request and click Complete Transfer.
Transferred funds will appear in the requested student's meal account within one hour after the next sync between your POS and MySchoolBucks (typically 3-4 hours). Although, this may vary based on your district's set up.
From the MySchoolBucks mobile app (Version 10.0 or higher):
Parents can also utilize this feature on-the-go from the mobile app:
- Log in to the mobile app click the menu icon in the upper left of your screen.
- Choose which student you'd like to transfer the funds from.
- Choose which student you'd like to transfer the funds to.
- Enter the amount you'd like to transfer and click Confirm.
Just a few things to note:
- This feature only works if your district currently has meal payments enabled.
- Parents can only transfer funds between active students on their MySchoolBucks account. If they only have one active student on their account, this feature will not be available.
- Parents cannot transfer more than the total dollar amount they have funded into the originating student through their MySchoolBucks account.
- Parents cannot transfer from a student more than once per week
If a parent can't complete a transfer using this feature for any of the reasons listed above, they will need to contact their food service or child nutrition department to make this adjustment directly in your cafeteria point of sale system.
We hope you find this feature beneficial for you and your parents. Please feel free to reach out if you have any questions.