---
title: How to Issue Refunds for Meal & Store Payments
description: In light of recent events regarding COVID-19 , we understand that you may need to issue refunds for meal and school store payments. To help guide you through this process, we've put together a resource page to help.
---

[MySchoolBucks | Spotlight](https://blog.heartlandschoolsolutions.com/msb-spotlight)

# [How to Issue Refunds for Meal & Store Payments](https://blog.heartlandschoolsolutions.com/msb-spotlight/how-to-issue-refunds-for-meal-and-store-payments)

 Written by [Andrew Larotonda](https://blog.heartlandschoolsolutions.com/msb-spotlight/author/andrew-larotonda) | Mar 31, 2020 1:17:16 PM

In light of recent events regarding COVID-19 , we understand that you may need to issue refunds for meal and school store payments. To help guide you through this process, we've put together a resource page to help:

[**Meal payment refunds & transfers**](https://info.heartlandschoolsolutions.com/msb-refunds-process#meals)

Learn how to issue refunds for meal payments or transfer funds to another student from your Heartland Point-of-Sale system. [Click here to view instructions >](https://info.heartlandschoolsolutions.com/msb-refunds-process#meals)

You can also [download free customizable letter templates](https://info.heartlandschoolsolutions.com/msb-refunds-process#meals) for parents to help address common meal account questions and communicate what their refund options are.

 

[**School Store payment & invoice refunds**](https://info.heartlandschoolsolutions.com/msb-refunds-process#store)

Watch a quick video tutorial to learn how to issue refunds for invoices and School Store payments.

 

For additional information on refunds and other MySchoolBucks support, [click here](https://blog.heartlandschoolsolutions.com/msb-spotlight/myschoolbucks-resources-to-help-your-district) to visit our resources page.

If your district needs assistance with anything else, please [**reach out to us here**](https://info.heartlandschoolsolutions.com/district-help) and let us know how we can help you.

 

 

[View full post](https://blog.heartlandschoolsolutions.com/msb-spotlight/how-to-issue-refunds-for-meal-and-store-payments)

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